Shadow IT is the term used to describe IT tools, hardware, and software that are controlled secretly from the IT department. Due to their ease of download and the growing availability of productivity apps, cloud applications have become the most common form of shadow IT.
Only 108 of the 1,083 cloud services used by the average organisation are known to the IT department. As long as it makes their tasks simpler, many workers feel at ease using any software or cloud service.
It also makes their work simpler. Modern software-as-a-service (SaaS) tools assist workers in getting into the swing of things with assignments, manage their time, and communicate with coworkers more effectively, but at what cost?