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Shipping Policy

General Terms

Navigating through the nuances of stock availability is our commitment to you. While we strive to maintain accurate stock counts on our website, occasional discrepancies may arise. In such instances, we prioritize fulfilling available products and promptly communicate with you. You’ll have the option to either await restocking for backordered items or opt for a swift refund.

Shipping Simplified

Understanding shipping costs is paramount for an informed purchase. Our system calculates shipping expenses during checkout, considering the weight, dimensions, and destination of your items. The collected payment for shipping represents the final cost to you.

Hassle-Free Returns

Returns Due To Change Of Mind gladly accepts returns due to a change of mind if the request is made within 14 days of item receipt. Returned items should be in original packaging, unused, and in resellable condition. Return shipping is at the customer’s expense, and they need to arrange their own shipping. Refunds, in the form of store credit for future purchases, are processed upon receiving and accepting the returned items.

Warranty Returns

Valid warranty claims are honored within 90 days of item receipt. Customers are responsible for pre-paying return shipping, reimbursed upon a successful warranty claim. Upon receiving items for a warranty claim, processes it within 7 days. Customers can choose between a refund to their payment method, store credit, or a replacement item if stock is available.

Smooth Delivery Process

Domestic Transit Time

Domestic shipments usually take 2 – 7 days to reach their destination.

International Transit Time

International orders have a transit time of 4 – 22 days, depending on the selected courier.

Change Of Delivery Address

Orders placed before 05 PM – PDT (UTC-07) will be dispatched the same day. For address changes before dispatch, contact us promptly.

P.O. Box Shipping ships to P.O. box addresses using postal services exclusively.

Military Address Shipping

We can ship to military addresses using USPS, but not through courier services.

Items Out Of Stock

If an item is out of stock, we dispatch in-stock items immediately and send the rest upon restocking.

Delivery Time Exceeded

Contact us if the delivery time exceeds the forecasted duration for a prompt investigation.

Tracking Notifications

Upon dispatch, customers receive a tracking link to monitor their shipment’s progress through the latest updates from the shipping provider.

Handling Damaged Parcels

If a parcel is damaged in transit, reject it if possible. If delivered without your presence, contact customer service for guidance.

Duties & Taxes

Sales Tax

Sales tax is included in the displayed price of goods on the website.

Import Duties & Taxes

International shipments may incur duties and taxes upon arrival. Be aware of potential costs before placing an order. Refusal to pay results in return expenses at the customer’s cost, minus initial shipping.


Cancellations are accepted before dispatch. Refer to our refund policy if the order is already dispatched.

Insurance for Peace of Mind

Parcels are insured for loss and damage up to the courier-stated value.

Process for Parcel Damaged in Transit

A refund or replacement is processed post courier investigation.

Process for Parcel Lost in Transit

Refund or replacement occurs after the courier deems the parcel lost.

Customer Service at Your Fingertips

For any customer service inquiries, reach out to us at Contact.

In conclusion, strives for transparency and efficiency in every step of your shopping journey. Familiarizing yourself with these terms ensures a smoother and more informed interaction with our platform. Happy shopping!